FREQUENTLY ASKED QUESTIONS

1. How can I start here?

-You can email the quote on our order page and one of our sales representatives will contact you within 12 hours.
-Please Go to our website’s ordering option and fill up all the required information with your design. 

2. What about your minimum order quantity?

We have no minimum order requirements. You can order according to your needs. We accept any quantity, starting from just 1 piece (sample order).

3. Do you charge mold fees?

 It is included in the price we quote you. 

4. Do you ship to my country?

We ship all over the world without any extra cost.

5. What about protecting your clients’ assets and designs?

All your assets and designs will be kept private and only be used for your work. No one can order your design from us.

6.Can you copy my logo and design?

Yes, of course. We can copy your or even any logo and designs flawlessly.

7. I don’t have my own designer, so how can I design it?

You don’t need to have your own designer. We have in-house designers who can make exactly the same design you have in mind and this service is totally free.

8. Can I change the design after ordering?

Yes, of course. You can change it even during the production. But it will cost you a few extra charges and you have to extend the delivery time.

9. I don’t have any idea about color, size, shape or anything. Can you help me with that?

Do not worry about the things above. Our in-house specialist designers can help you to perfectly choose color, size, shape and style.

10. Can you send me a sample before production?

Yes. We will show you a free visual image. Only after you approve it, we will begin the production. 
If you want to see the real sample, just email us at info@pkgmaker.com and we will send you a demo.

11. Can I pay on the 50/50 method?

Yes, of course. You can pay 50% of the cost in advance. After we show you the video or photo of your products as proof, then you will pay the final 50%. But we recommend you to pay 100% in advance because we have an exclusive 100% money-back guarantee for you.

12. How can I pay?

You can use PayPal, credit or debit cards, or wire transfer to make a payment here.